Our  Policies

The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with MY SHOES FETISH, (hereinafter referred to as “MY SHOES FETISH”, ”us ” or ”we”), through the MY SHOES FETISH website, mobile website or mobile application, instagram, facebook, facebook market place or via telephone (jointly referred to as ”myshoesfetish.com”).

By using myshoesfetish.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure that you have read and understood the Terms before placing your order.

The inclusion of products or services on myshoesfetish.com at any given time does not imply or guarantee that these products or services will be available. We reserve the right to discontinue any product at any time.

We reserve the right to amend these Terms from time to time without providing you with prior notice. The version of the Terms that will apply to your order will be those on myshoesfetish.com at the time you place your order.

MY SHOES FETISH wants to provide the best possible online experience. To achieve this goal, we need to be sure that our services run like clockwork. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the Site, or which impacts the security of the Site, or (iii) employ any device or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the Site, or to copy content from the Site. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions.

2. Ordering/conclusion of contract

The ordering options available to you are myshoesfetish.com

Once you have placed your order, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for your order, we will attempt to refund the applicable amount using the same method used to make the payment. Another payment method may be used for the refund, provided that you consent to such a change; in any case this will not generate any additional charges.

3. Delivery

MY SHOES FETISH exercises the utmost diligence in accepting and processing orders and will endeavor to deliver your order to your address accordance with your selected delivery option.

MY SHOES FETISH endeavors to dispatch orders as quickly as possible and in the order in which they are placed. Please allow up to 5 additional days for rural/remote areas. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 30 days, you may cancel your order.

Before you place your order, you will be informed of the expected delivery details. Once you have placed your order, you will receive an email confirmation with your expected delivery details if you have supplied us with your email address.

If your order does not arrive by the scheduled date, please contact MY SHOES FETISH Customer Service by email.

4. Withdrawal of Order

Once purchase is made and the order is shipped it can not be canceled. .

If you wish to cancel your order before shipment (within 1-2 days after the order is placed), please send an email to [email protected]. We will provide a refund attempting to use the same method used to make the payment (or, a store credit on your account balance) as soon as possible and at the latest within 14 days of receiving your notice of cancellation. Another payment method may be used for the refund, provided that you consent to such a change; in any case this will not generate any additional charges.

. You are able to process an exchange for merchandise  unworn, undamaged and in its original packaging within 48 hours of purchase.

Exchanges will be approved ONLY after the product is received and confirmed  to be undamaged, unworn and in its original packaging.

In the event of an error in connection with any products or services displayed through myshoesfetish.com (including typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability), MY SHOES FETISH reserves the right to cancel any order prior to the time it is delivered to you.

5. Returns

MY SHOES FETISH does not offer refunds once product has been delivered.

MY SHOES FETISH guarantees a full store credit or exchange of any returned items in accordance with section 4 (Withdrawal of Order), provided that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, altered or worn (other than to try the item on) and that any labels or tags should be intact.

6. Payment methods

Shipping costs are added to your total.


Direct Deposit

Orders are released immediately after transfers has been verified.

All Prices are in Jamaican (JMD) Dollars

7. Colors and Size

We make all reasonable efforts to accurately display the attributes of our products, including composition and colors. The color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.

An item's size stated on myshoesfetish.com are true to size. We takes no responsibility for incorrect sizing due to inaccurate size provided by the customer. Please view our sizing chart here to ensure accuracy. 

8. Assignment

MY SHOES FETISH reserves the right to assign or pledge to third parties any claim(s) for payment which have arisen in connection with the delivery of goods.

9. Severance

If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.